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Program Monitoring and Quality Indicators

Quality Indicators and Program Standards / Continuous Improvement Initiatives/ Monitoring Instruments

Quality Indicators and Program Standards

Maine ís Program Standards and Performance Indicators 

Maryland ís Program Self Review (PSR) was designed as an electronic survey for assessing the effectiveness of Adult Education program in the state of Maryland .  The PSR asks programs to reflect on and review the essential elements of effective adult education programs.  It is divided into the following five components:

Maryland ís Adult ESL Program Standards

The Maryland State Department of Education's Adult ESL Program Standards are not specific instructional standards, but rather overall guidelines for identifying and improving eight major components of quality adult ESL programs. These components are:
1 Program Structure, Administration and Planning
2 Curriculum
3 Instruction
4 Recruitment, Intake and Orientation
5 Retention and Transition
6 Assessment, Evaluation and Educational Gains
7 Staffing, Professional Development and Staff Evaluation
8 Support Services


Continuous Improvement Initiatives

Tennessee 's Quality and Continuous Improvement Principles, Practices, and Tools for Adult Education

As a part of the Tennessee Department of Labor and Workforce Development, the Tennessee Office of Adult Education is participating in a Quality Improvement Initiative using the Baldridge National Quality Program framework  to examine all areas of their program. Similarly, Tennessee Adult Education Program Supervisors are examining the Tennessee Program Quality Indicators and participating in Quality Leadership Institutes, as well as applying for and receiving recognition with the Tennessee Quality Association.


Program Monitoring Instruments


Arizona's State Technical Assistance Guide: Program Preparation and Report Guide

The State Technical Assistance Review promotes program improvement efforts between the Arizona Department of Education, Adult Education Unit (ADE/AE) and the Adult Education programs it funds. The STAR is based on the Adult Education Indicators of Program Quality (IPQs), mandates by federal [Workforce Investment Act, Title II, Sec. 223 (a) (2) (5)] and state [ARS 15-232 (2)] statute, and the Arizona State Plan for Adult Education. During a STAR, the ADE/AE team works with local program personnel to examine the operational and educational issues identified in this STAR Program Preparation Guide and ADE Report Form (rev. 7/04).

Program practices are rated according to a published rubric. Commendations and suggestions for improvement are made when appropriate.


Missouri's Program Evaluation Instrument 

The purpose of annual evaluation is to enhance continued and systematic Adult Education and Literacy program effectiveness.   The evaluation process is intended to support local efforts to integrate all activities to continuously increase the quality level and scope of adult education service delivery to all Missouri adults who need those services.


Ohio's Local Program Review Monitoring Instrument

The Local Program Review Instrument consists of nine content areas, which represents a synthesis of four components of program accountability (Indicators of Program Quality, Local Program Certification Checklist, O-PAS Checklist, Standards-Based Education Implementation Rubric).  The nine areas included 1) Administration, 2) Data Collection and Analysis, 3) Staff Development, 4) Orientation, 5) Goal Setting, 6) Standardized Assessment, 7) Performance Assessment, 8) Curriculum and Instruction, and 9) Student Exit.  Developed in 2004 and revised annually


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